Handling Orders and Growing Capacity

As some of you are well aware Shapeways is currently growing very fast.  Along with our continuous growth in numbers of Shapeways users, we are also seeing a massive increase in the number of orders for our latest materials Glazed Ceramics, Silver, Frosted and Frosted Ultra Detail.  To maintain this growth we have invested in more machines to give us more capacity to get your orders through as fast as possible.

Over the past six weeks we have installed a large kiln to handle the firing of ceramics and increasing our capacity by a factor of six.  We have also installed a new wax printer into the silver production facility to handle all of the jewelry we are fabricating for you and also added another machine to produce the frosted and frosted ultra detail models for your miniatures, scale model railways, desktop gaming and other high resolution 3D printed items.

In our Eindhoven facility we have installed an additional EOS P100 to keep ahead of all of the orders of White Strong & Flexible whilst at the same time we are continually fine tuning our logistics facility to ensure your orders are processed as quickly as possible.

All of this within the last six weeks!

Many of the processes, though digitally fabricated, still require man hours in the checking and preparation of the file, the nesting of the parts, cleaning and sorting the 3D printed items, packaging and distribution. 

We understand that many of you have expressed disappointment with the change to the pricing scheme for FUD and the introduction of the start up cost to cover the man hours associated with these processes. We have reduced the cost per cubic centimeter by 17% for Frosted Detail and 21% for Frosted Ultra Detail to counter the start up cost because it is the very small models that are the hardest for us to sort, clean and pack without breakages.  With this pricing model it better reflects the actual cost of production with large items being much easier to process than small ones.

We will continue to work hard on our software development and logistics to ensure 3D printing with Shapeways is as inexpensive as possible. As soon as we can lower the cost of any materials we will pass those savings on to you the Shapeways community.

Thanks you once again for all your input, we appreciate you ideas, creativity and passion.


  1. MrAras

    You guys are doing a great job! Keep it up.

  2. Paul King

    Likewise, you guys are great!
    As for the FD/FUD pricing thing… well, we had it good during the trial period and now we’ve got reality, Shapeways have to make money too :)

    Just don’t spill too much awesome sauce ;)

  3. MrAras

    I wonder what will happen to the glazed ceramics price once the trial is over?

    It does seem overly cheap to me and it also means I have to make 2 of everything – volume minimized and surface area minimized!

    1. Glenn Slingsby

      Agree with you there, although not EVERY piece gets modelled twice. I do like the price but I would like to see more photo’s of current models being made since there is a thread in the “It Arrived” forum that concerns me over the quality now; it looks nowhere as nice as the “promo” shots I’ve seen here… I’ll find out for myself once my own model arrives (ordered 1st June!)

  4. Shapeways Blog

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    This morning we shared with you some of the measures we’re taking to step up our supply

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